Energy For Business
By Rinat Grinberg
There is a Better Way to communicate
Effective email writing
Many employees and managers are familiar with that moment, just before they press the
send button, in which they are not sure if their email is good enough.
Not being confident with their emails is a feeling most nonnative English speakers share.
Is my message clear?
Am I assertive enough yet not aggressive?
Am I using the correct grammar?
Am I using the proper phrasing?
How do I begin and end my email?
How formal should my email be?
Should I use in, at or is it on?
Emails are the main tool employees use in order to communicate both within and outside
The need to be quick, efficient, concise and articulate is a need every employee faces.
The employee's ability to write professional emails has a major effect on their
professionalism and efficiency at work.
Writing an email which is short, positive, concise, properly represents the employee and the company, is not as easy as it might seem.
The structure of emails
Properly using the subject line
Delivering negative messages
Dealing with complaints
Levels of formality
Using the right tone
Communicating with people from other cultures
Formats of emails
Common mistakes in email writing